1. What’s the difference between the digital guides and the physical products?
Digital guides are downloadable PDFs/tutorials that walk you step-by-step through specific weathering and modeling techniques (concrete, asphalt, rust, track weathering, etc.) — they’re delivered instantly after purchase so you can start following along right away. Physical products are the actual pigments, washes, deposits, and tools used in those techniques, and they ship directly to you. Many modelers pair a digital guide with the corresponding products for the best results.
2. Do these products work for scales other than HO and O?
While Craig’s tutorials and techniques are demonstrated primarily in HO and O scale, most of the weathering products, pigments, and washes we carry work well across other scales too — including N, S, and larger. Application technique may need slight adjustment depending on scale, but the core methods translate.
3. How long does shipping take?
Physical orders are typically processed within 1–3 business days and shipped via standard carrier service. Delivery times vary based on your location — please see our Shipping Info page for estimated timeframes. Digital guides are delivered instantly, so there’s no wait for those.
4. Can I get a refund on a digital guide if it’s not what I expected?
Because digital guides are delivered instantly and can’t be “returned,” all digital purchases are final sale. We’d encourage you to read the product description closely before purchasing to make sure it covers the technique, materials, or scale you’re looking for. If you run into a technical issue downloading or accessing your guide, reach out and we’ll help sort it out.
5. I’m new to weathering. Where should I start?
If you’re just getting into realistic weathering, we’d recommend starting with one of the foundational digital guides (like the Concrete or Asphalt system) alongside a small starter set of pigments or washes rather than jumping straight into a large bundle. Watching a few tutorials on the YouTube channel first is also a great, free way to see the techniques in action before you buy.
